The Real Thing takes Social Responsibility seriously. We regularly receive feedback from our valued customers regarding our product offering and its impact on the environment. Consequently we have re-evaluated the use of secondary packaging for the Complementary Medicine range. Secondary packaging in this range is being phased out for all products except that packed into the 75 ml glass bottles and our Mega Omega Fish Oil Range (Natural and Lemon). Current batches are being packed into glass amber bottles only. For your convenience, we have added a recycling logo to remind and encourage recycling. We have also provided a link to The Glass Recycling Company. Visit their website to find a glass bank closest to you. Alternatively, many retailers have recycling facilities, so make recycling part of your shopping journey! Let us all do our part to recycle, repurpose or reuse to save our planet.
Frequently Asked Question (FAQ's)
GENERAL
A general principle to follow when taking medication, is to inform one's healthcare practitioner of any additional medication or supplements i.e. currently being taken or starting new. This minimizes potential interactions and allows the healthcare practitioner to monitor the effectiveness of the prescribed medication while you concurrently use the additional medication or supplements. It is important not to compromise the control achieved for conditions of people on long term medication. Similarly, people with pre-existing conditions should inform their healthcare practitioner of any additional medication or supplements i.e. currently being taken or starting new, so as not to aggravate pre-existing conditions.
NAPPI Codes
ARE THE REAL THING FISH OILS SUSTAINABLY SOURCED?
ARE THE REAL THING PRODUCTS SAFE FOR CHILDREN TO USE AND WHAT DOSAGE?
ARE THE REAL THING PRODUCTS SAFE FOR USE DURING PREGNANCY AND / OR BREASTFEEDING?
ARE THE REAL THING PRODUCTS SAFE TO TAKE IF YOU ARE DIABETIC?
HALAAL STATUS OF DIFFERENT PRODUCTS
WHY ARE THE REAL THING PRO-PROBIOTICS CONTRA-INDICATED IF YOU ARE IMMUNO-COMPROMISED?
CAN MY PETS ALSO TAKE THE REAL THING PRODUCTS, AS SOME VETS ARE SELLING THEM?
WHAT ARE THE VEGAN VEGI-CAPS MADE OF?
Hydroxypropyl Methyl Cellulose (HPMC) shortened to Hypromellose.
WHAT ARE THE GELATINE CAPSULES MADE OF?
Bovine (Beef) gelatin.
WHAT IS THE VIT-D DERIVED FROM?
Synthesized from Lanolin (by product of wool also known as wool grease) – suitable for vegetarians.
DOSAGES
I STRUGGLE TO SWALLOW THE CAPSULES. CAN I EMPTY THE CAPSULE SHELL AND DRINK THE CONTENTS ONLY?
PACKAGING
CAN I TAKE ANTI-X IF I HAVE A FISH ALLERGY?
Yes, The Real Thing reformulated the Anti-X formulation to ensure those with a fish allergy would be able to take Anti-X Capsules.
COULD YOU GIVE US SOME ASSURANCES AS TO QUALITY AND SAFETY TESTING?
DOES CHLORELLA CONTAIN ANY KELP?
ARE YOUR GRASS PRODUCTS CERTIFIED GLUTEN FREE AND SAFE FOR CELIAC DISEASE?
HOW ARE YOUR GRASSES PROCESSED?
WHY ARE YOUR GRASSES NO LONGER CERTIFIED AS ORGANIC?
WHY ARE THE GRASSES A DIFFERENT COLOUR FROM ONE TIN TO ANOTHER?
DOES JOINT REVOLUTION CONTAIN SHELL-FISH?
MEDICINAL MUSHROOMS
PLEASE ADVISE IF THESE ARE MYCELIUM OR FRUITING EXTRACTS?
IS AN EXTRACTION PROCESS PERFORMED ON THE MUSHROOMS, i.e. HOT WATER, ALCOHOL; OR ARE THEY DRIED AND POWDERED?
MEGA OMEGA SUPREME FISH OIL 60 or 150 CAPSULES
IS THE OMEGA-3 FISH OIL ETHYL ESTER OR TRIGLYCERIDE ?
IS THERE ANY IODINE IN FISH OIL PRODUCTS ?
WHAT IS THE EPA AND DHA AMOUNT PER DOSAGE?
WHAT TYPE OF FISH IS THIS SOURCED FROM?
OXIDATION OF FISH OIL, WHAT WE TEST AND WHY:
Omega-3 softgels e.g. Mega Omega Supreme Capsules, Omega 3+6+9 Softgel Capsules and DHA Capsules:
MSM-BODY POWDER OR CAPSULES
I WOULD LIKE TO KNOW IF THERE IS ANY MAIZE / CORN IN THE MSM CAPSULES?
ARE THE POWDER OR CAPSULES MORE EFFECTIVE?
PRO-PROTEIN POWDER
FOR EXAMPLE, WHAT KIND OF FISH, FARMED OR WILD, AND WHICH PART OF THE OCEAN IF WILD?
MAY I MIX THE REAL THING PRO-PROTEIN POWDER IN HOT DRINKS SUCH AS COFFEE OR SOUP?
WHERE IS THE THE REAL THING PRO PROTEIN HYDROLIZED MARINE COLLAGEN SOURCED FROM?
ZEOLITES
DOES IT NEED TO BE TAKEN AWAY FROM SUPPLEMENTS OR MEDICATIONS?
WHAT IS THE PARTICLE SIZE OF YOUR ZEOLITE POWDER AND IS IT MICRONIZED?
WHEN IS THE BEST TIME TO TAKE IT – BEFORE OR AFTER FOOD?